DTSS Landscapes Ltd

Darren and his team were brilliant, we were told it would take 4 days but they actually did it all in 3 days. We had resin patio at the back and the small area in front of the house also done in resin and it looks so good. We also had a small paved patio area done at the bottom of the garden, new gate and part of the fence rebuilt. Would highly recommend DTSS Landscapes Ltd, they were very professional and reasonably priced.

Darren and Nigel cleaned and resealed my patio. They arrived on time, and did an amazing job. I’m very happy with the work they did. Both Darren and Nigel were very polite, and helpful. Would not hesitate to recommend DTSS Landscaping.

Cant stress enough how pleased i am with the work that dtss landscapes have completed for me. It has transformed our garden completely, they were so efficient , professional and helpful from start to finish, wouldn’t recommend anyone else👍

I honestly couldn’t be happier with the work done by DSS Landscapes. They completely transformed my garden — installing new fencing, artificial grass, and block paving — and the difference is night and day compared to what we had before. From the very beginning, they were incredibly understanding about my budget and genuinely worked hard to keep costs as low as possible without compromising on quality. That meant a lot. It’s rare to find a company that balances affordability with such high standards of workmanship. The whole team were brilliant — professional, friendly, and just a really great group of guys to have around. They were always happy to help with little extra bits around the garden while they were here, which didn’t go unnoticed. They were respectful of our home too — letting themselves in through the gate, getting on with the job quietly, and never disturbing us early in the mornings. The weather definitely wasn’t on our side — we had a lot of heavy rain — but they worked around it professionally and never rushed the job just to get it finished. They made sure everything was done properly and to a high standard, even when that meant taking extra care and time. The quality of the finish really shows. Jack did the fencing, and it’s incredibly solid and secure — expertly done. Danny handled the block paving and removed the old decking quickly and professionally. The artificial grass looks fantastic, and they explained clearly how to maintain everything and what options we’d have in the future. We’ve also got a new puppy, and they were so accommodating — making sure she had space and could still use the garden safely while they were working. That kind of thoughtfulness really stands out. Overall, I can’t recommend DSS Landscapes enough. Knowledgeable, hardworking, reliable, and genuinely nice people who take pride in what they do. If you’re looking to transform your garden, these are the guys to call.

Unfortunately, the quality of the work and the conduct of Darren (the owner) have been extremely disappointing. 1. Incorrect materials used: Shortly after installation, I noticed a section of blocks was a completely different colour. When I raised this with Darren, he initially blamed the supplier (Jewsons). However, it later transpired the blocks had been leftover materials from another job. 2. Poor rectification attempts: When the incorrect blocks were replaced, the contractor sealed the paving incorrectly, embedding sand into the surface. This left the finish worse than before. 3. Lack of accountability: When I reported this, Darren deflected responsibility, blaming both his employee and the supplier. At no stage did he take ownership of the issues. 4. Excessive delays: It took over 6 months, repeated chasing, and threats of legal action before any remedial work was carried out. Conclusion: While the job may be completed satisfactorily if no issues arise, my experience shows that if mistakes are made, DTSS - Darren was unwilling or unable to resolve them promptly or professionally. Darren’s dismissive attitude and refusal to accept responsibility make dealing with the company extremely difficult. I would strongly advise others to avoid using DTSS, better companies out there. "Darren’s true colours are now showing below — with threats of legal action because of my true review. He blames subcontractors, even though he also worked on the job and took the full payment, still denying responsibility. Very unprofessional."

Great bunch of lads. Positives: Darren over sees everything is easy to chat with, always picks up the phone and WhatsApp making things easy. I had Jack and George most of the time and Rob who was 3rd party and again nice bunch of people and super friendly. I got a few quotes from different places and these guys were the cheapest and what I could afford! Overall I'm happy with the work but rating experience as a whole. There is always room for improvement and feedback should be welcomed for any business to grow and improve. Negatives: The job came with some difficults but the boys sorted most of it out. Few snags but Darren came up with solutions. There were some issues that required some extra costs though and some things were on the quote but not exactly what was discussed, so had to have some pushback and compromise. Felt like using the quote was a good excuse not to do something and hide behind. Didn't feel like "that's what the customer wants that's what they will get" had to push back a fair bit. Once the job was near enough finished the contact became less and less and instead had to message workers specifically like Rob which is not really ideal as Darren should be sorting it all out. Felt like quality control and sign off should be better. I noticed parts that needed fixing and I get it you can't notice everything but should have been picked up by DTSS. The moto "are you happy for that to be signed off as this is your work" needs to be adopted. As the professionals you need to take pride in your work. Part of me feels that DTSS didn't upload the driveway onto their Instagram speaks some volumes that they aren't actually happy with it...

Really pleased with our new resin driveway, the team were all polite, hardworking and professional. At the start of the job we had a detailed schedules of works and this was carried out as communicated. Nothing was too much trouble and the work was completed to a high standard. Very happy thank you.