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Elmfield Garden Design

Elmfield Garden Design

3.6(10 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Elmfield Garden Design is a landscaping business established in 2011. Jo McCreadie is the founder and designer. McCreadie worked as a Landscape Architect and Project Manager in the public and private sectors from 1995. She studied Applied Biology at Hull University, obtaining a BSc(Hons), and attended Sheffield University for Landscape Architecture, gaining a Post Graduate Diploma and MA.

McCreadie designed the Marshalls Paving award-winning RHS Chelsea Flower Show Garden in 2018 and made guest appearances on the television programme 'Phil Spencer - Secret Agent'. Elmfield Garden Design provides design, implementation and project management services to private individuals, including Sketch Design, Master Planning, Planting Plans, Construction Detailing, Tendering / obtaining quotes and Project Management.

What customers say

Based on genuine customer reviews

Elmfield Garden Design, based on Kenton Road in Gosforth, splits opinion sharply between those who worked directly with Jo on completed projects and those whose jobs stalled before reaching that stage. Positive accounts describe balconies, patios and full garden redesigns carried out to a high standard, with praise for Jo's knowledge of planting schemes and attention to detail once a design moved into the build phase, often delivered by an experienced contracting team used on repeat projects. Clients who reached this stage mention thorough initial consultations and designs that matched or exceeded what had been discussed.

However, other reviewers describe long delays in getting a project started, citing repeated changes to start dates and a lack of follow-up communication over several months, with one account referring to a year lost waiting on contractors. A further complaint concerns an initial enquiry that was never returned. These experiences point to inconsistency in project management once a design has been agreed, even where the design work itself was well received. The business operates limited hours later in the week, including a short Saturday slot between three and six in the afternoon, and is closed on Sundays.

Elmfield Garden Design — Customer photo
Elmfield Garden Design — Customer photo
Elmfield Garden Design — Customer photo

Reviews

Reviews are taken from publicly available sources.

S
shep20721 July 2025

Incredible experience from start to finish. From the first consultation, Jo really took the time to find out what we wanted from our garden and came up with a design that far exceeded our expectations. The work was carried out by a very experienced team that Jo has worked with for many years. The hard landscaping was done to an exceptional standard and the contractors were more than happy to add extra bits and accommodate changes as the project progressed. We absolutely love the finished result and are now able to enjoy the garden we always wanted. We wouldn't hesitate to recommend Elmfield Gardens to anyone. Thank you, Jo!

SJ
Suba Jones22 April 2025

So delighted with the work completed by Jo and the team at Elmfield Gardens - Gardens Designed & Built. Our project was completed in Spring 2024. Jo is extremely knowledgeable. The quality of design, work, attention to detail and advice was fantastic. Communication was excellent and timely. I thoroughly enjoyed working through the planting scheme with Jo and seeing it develop over time. It's a pleasure to walk up to our front door now, thank you!

WP
William Phillips2 June 2023
ES
eddy swift31 March 2021

They did not bother to call me back. If that a sample of their professional service not good.

GM
Graeme McRitchie24 December 2020

Really happy with the garden Jo designed for us. Exactly what we were after and has completely transformed the space.

SW
Suky Walia21 May 2018

I can only echo the review michael left below, very poor experience

WF
Woodbine Family14 January 2018

Elmfield did us a brilliant garden design that matched our budget and helped manage the different parties to ensure the project went smoothly. We went from having an awful space at the back of our house to a really lovely area where we can relax; and we've even managed to keep all our lovely plants alive! Great service!

Landscapers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1Jesmond Paving★ 5,0409Yes
2CUT NO Corners★ 4,818Yes
3Designer Patios & Landscapes Ltd★ 4,525Yes
4Elmfield Garden Design (this page)★ 3,610Yes
Contact
+447765860616www.elmfieldgardendesign.co.uk28 Kenton Rd, Gosforth, Newcastle upon Tyne NE3 4NA
Working hours
Monday08:00–19:30
Tuesday08:00–19:30
Wednesday08:00–16:00
Thursday08:00–19:30
Friday08:00–17:00
Saturday15:00–18:00
SundayClosed