Reviews
5.0 / 5 · 88 totalWe recently hired this company for a garden landscaping project, but unfortunately the work did not meet the standards that were promised at the outset. Several aspects of the job appear to have been completed poorly. In particular, the slabs were not laid properly and are uneven in places, which is disappointing given the cost and the expectations that were set during the quotation stage. We also experienced some confusion around the final price, as we were asked to pay more than what had initially been agreed. Overall, the experience was frustrating, as we expected a professional finish and clearer communication throughout the process. I hope the company takes this feedback on board and improves both the quality of their workmanship and their transparency with customers in the future. Update: In response to the company’s reply, I was a genuine paying customer and this review reflects my personal experience. It is disappointing that, instead of addressing the concerns I raised about the quality of the workmanship and the pricing, the company has chosen to claim that I am not a real client. The company is even using photographs of my garden on their website and in their marketing, which clearly demonstrates that they carried out the work at my property. I have further evidence, including quotations, payment records, messages and additional photographs, if Google requires them. My review is an honest account of my personal experience and is intended to help other customers make informed decisions.
Fantastic service from Jack's Garden Services Ltd! The team was professional, friendly, and worked incredibly hard to transform my garden. They paid great attention to detail, left everything spotless, and completed the job to a very high standard. Communication was excellent throughout, and the results exceeded my expectations. I highly recommend Jack's Garden Services Ltd to anyone looking for reliable, high-quality gardening services.
I would highly recommend Jack and his team for doing my patio and fencing doing in my garden They did an amazing job transforming my garden and exceeded all my expectations. From the initial consultation to the finished result, Jack and his team were professional, friendly, reliable, and incredibly hardworking. Their attention to detail was outstanding, and they took great pride in every aspect of the project. They worked efficiently, kept everything clean and tidy, and were always happy to answer any questions. The quality of their workmanship is excellent, and the finished garden looks fantastic. I received quotes from five other landscapers in Bristol, and Jack’s was by far the most competitive while still offering exceptional quality. The value for money was outstanding, and every penny was worth it for the standard of work delivered. Don’t be put off by the price if it seems higher than expected at first glance the quality, workmanship, and finished result make it completely worthwhile. Thank you, Jack and team, for all your hard work. I am absolutely delighted with the results ⭐⭐⭐⭐⭐
Jack did a great job on our patio. He expanded it and installed high-quality sandstone. The team were very hardworking and kept everything clean. From start to finish, it was a good job, and Jack and his team were helpful and friendly throughout. Thank you.
We used Jack’s Garden Services to install a new back garden fence in October 2025 and as you can see from the photo they did a fantastic job. Jack and his colleagues are really hard working, courteous and were very tidy as they worked. They did an amazing clean up job when they’d finished, our neighbour even commented on how clean and tidy they had left the pavement and surroundings. We’d definitely recommend this company without any hesitation.
Jack and his team were the epitome of of professionalism, able to give expert advice but able to incorporate their customers suggestions to give exactly what was needed to give complete satisfaction. I would highly recommend Jack’s garden services for any garden related task.
Jack and his team work so hard, and do long days. They gave us everything we asked and more. On day 2 we asked for a lot of extras which they undertook and did an amazing job. They did an exceptional job of cleaning and removing all the waste when the installation was complete, leaving our garden spotless. Would highly recommend Jack”s garden services. Thanks Jack. Here is a picture of before and after