What customers say
Jempson's Tree Services, run by Sam and his team from a Harlington Road base in Sundon, near Luton, has built a long-standing local following for felling, crown reduction and general tree management, with several clients describing relationships with the company stretching back a decade or more. Tree felling of large specimens such as beech, along with removal of dead or dying conifers and reshaping of mature trees, feature repeatedly in feedback, often paired with hedge trimming carried out during the same visit. A theme running through the feedback is the thoroughness of the clean-up afterwards, with branches, leaves and debris described as fully cleared before the team leaves site. Reviewers also mention Sam's willingness to give honest advice on tree health, including instances where a job was turned down rather than pursued unnecessarily. Reasonable and fair pricing is mentioned by a good number of customers, alongside consistent punctuality and politeness from the wider team, including confident handling of chainsaw work at height. Several households note they have called on the company multiple times over the years and would not consider using anyone else for tree work in the area. The consistency of repeat bookings from the same Luton customers reflects the trust built up around this Sundon-based operation.
Reviews
Reviews are taken from publicly available sources.
OMG..Where do I begin!! From the 1st initial conversation I had with Sam I was met with the highest standard of courtesy and professionalism. Within a month Sam and his team arrived early and on time. We arranged tree branches removal but ended up having the whole tree removed. Every member of the team were polite, professional, respectful and friendly. All work was finished within 2 hours. The team cleaned and tidied up and left my Dad’s garden looking better than it did before. I would highly recommend this company to anyone who needs any tree/garden work doing. Jempson’s Tree Services deserve a 10 Star review for their outstanding work and professionalism. I shall most definitely be using this company again. Thank you Sam and your amazing team for making my Dad’s day.
Sam and Andrew turned up right on time, and got straight into the job. They did my very overgrown trees, back and front garden, and cleared up extremely well afterwards. We are delighted with their work and would definitely recommend their services.
As per normal and over the last 10 years we have never been let down by Sam& his team, today they attended on time and left the area clean & tidy with all debris removed following the reshaping of our tree Thank you Joe & Caroline ( Luton)
Called Sam and his team for a very large reduction over multiple properties, very tough job, but theu did a fantastic job. No damage at all and left the garden tidier than when theu started. They did such a good job have got them booked in again to do my hedges
Amazing service by sam n his team .sam was really polite n really helpful with his advice .Will b using sam n his team again in the future thank u
5 star service from Sam & his team this morning, they did a wonderful job with our trees, all branches & leaves completely cleared. We would 100% highly recommend.
Very pleased with the excellent work the Jempson's team did today. Its the second time I've used them and wouldn't use anyone else. Professional and reasonably priced.
Tree surgeons in Luton compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Luton are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Freemans Tree Care Specialist | ★ 5,0 | 158 | Yes |
| 2 | Titan Tree Services Ltd | ★ 5,0 | 131 | Yes |
| 3 | AJH Tree Services LTD | ★ 5,0 | 25 | Yes |
| 4 | Down to Earth Tree Services | ★ 5,0 | 24 | No |
| 5 | A1 Town & Country Tree Care Ltd | ★ 5,0 | 23 | Yes |
| 8 | JEMPSON'S TREE SERVICES (this page) | ★ 4,7 | 27 | No |