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Creative Roots

Creative Roots

4.4(42 reviews)See reviews ↓·Nottingham

About the company

Creative Roots is a family owned and run garden design and landscaping firm based in Nottingham. It was established in 2010 by father and son team Keith and Neil Sutcliffe. The firm designs and builds over 20 gardens a year and regularly maintains the outdoor spaces of over 100 clients, including over 100 residential gardens. It also looks after the outdoor spaces of businesses including major retailers, restaurants, care homes and apartment developments.

Its team includes groundsmen, RHS qualified horticulturalists, bricklayers, joiners and a plumber. It provides garden design, landscaping and maintenance throughout Nottinghamshire. It is a multiple RHS award winning design agency and multi award winning landscape contractors. It created the Cancer Research UK Legacy Garden at the 2021 RHS Tatton Flower Show, Eutierria at the 2019 RHS Chatsworth Flower Show, and The Cruse Bereavement Care Garden at the 2017 RHS Chatsworth Flower Show.

What customers say

Based on genuine customer reviews

Operating from a trade park on Clarke Road, Creative Roots has earned a strong reputation among Nottingham homeowners for full garden redesigns that move from initial consultation through build to ongoing maintenance. Neil is consistently named as the lead figure, credited with listening carefully to client requirements and translating them into planting schemes and layouts, including a sensory garden created for a client's son with special needs and gardens delivered for one repeat customer across two separate house moves.

Matt, Jay, Leon, Jack and Lee also feature as team members, praised for being approachable and generous with gardening advice as projects unfold. Raised beds, garden makeovers, pergola covers and paved areas are among the jobs described, alongside a fortnightly maintenance arrangement for at least one client. An observation shared by more than one reviewer is the tidiness of the crew once work concludes, with sites left clean and clients reporting satisfaction with the finished results and attentive aftercare.

One client mentioned waiting several months before their project began, though the eventual outcome was still rated highly. Hourly billing was raised as a concern in one account regarding staffing levels during a mowing visit. Saturday appointments run until half past twelve, alongside standard weekday hours from eight until five, for those wanting to discuss a project in person.

Landscape designer
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo
Creative Roots — Customer photo

Reviews

Reviews are taken from publicly available sources.

SD
Shantelle Deller12 May 2026

I’m very disappointed with the way my enquiry has been handled since February. I was asked on two separate occasions to provide my home address and contact number, which I did promptly each time, yet I received no further communication or follow-up afterwards. After multiple emails and repeated promises to get back to me, the lack of response and professionalism has been extremely frustrating. Don’t waste your time!

AB
Andy Barker17 December 2025

Had a complete revamp, garden levelled and rebuilt. Ben was great on sorting the design, and very proactive on any suggestions for change. Build team of Alex, Ryan and Charlie were great, and was very impressed by their attention to detail and desire to get a perfect finish. All they needed was coffee to keep going! Very pleased with the outcome and would recommend them, be it a small or large job.

SD
Sophie Delay20 June 2025

Creative Roots have just finished a project in our West Bridgford garden and I wanted to take a few moments to pass on my thanks and to recommend them to anyone looking for a landscaping company. From design consultation, build and project sign off, Neil and the whole team have been wonderful. Matt and Jay worked on the job and were a pleasure to have around. Nothing was too much trouble for them and they had great ideas and general gardening advice. Most importantly, the new garden looks fantastic! The skill and workmanship is beyond our expectations and the attention to detail is outstanding! Thank you everyone

PF
Peter Fishlock23 April 2025

Matt Turney and team from Creative Roots descended on us and it took ten days to get them off site, obviously far too many cups of tea/coffee and cold drinks!!! But the results are stunning and well beyond expectations. From the initial planning stage with Ben Bliss through to completion the teams attention to detail and my needs were first class. Matt took the plans and was able to interpret and add little changes that just worked so well for the finished garden, he is a man who's opinions and ideas are well worth listening to. Matt, Charlie, Leon and Jack all had input and worked hard to produce an excellent result and I thank you all for your help, a great team and asset to Creative Roots.

SS
Sarah Slack23 March 2025

We recently had a raised bed and makeover in the back garden and are very happy with the result. Friendly, reliable and hardworking team, consultation good throughout and lovely planting. Also good at clearing up at the end and leaving the place clean and tidy. Can't wait for everything planted to come on.

EM
Emma Medard3 January 2025

We had the creative roots team in last year to completely redesign our garden and they have been fabulous from start to finish. Neil listened to our list of needs/wants and created a beautiful design for us which the team bought to life. Everyone we dealt with from creative roots was friendly, polite and really helpful. Neil, Matt, Leon and Jack were always happy to answer questions, make suggestions and reassure us through the whole process. The garden looks beautiful and we’re really looking forward to seeing it mature. Would highly recommend.

JC
Jude Cummings16 October 2024

Creative Roots take care of our regular maintenance and have done some recent landscaping work for us too. They are great at staying on top of the garden generally and communicate with us about the things they have done/need doing and send us follow up emails confirming all matters. The maintenance team are friendly and amenable. The landscape team are also great. They helped us plan the works, provided straightforward and clear quotations which were updated in a simple and understandable way as we went along. The guys who conducted the works were friendly and tidy which was very welcome. We are really pleased with the facelift our garden has had! Thank you 🙏

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Contact
+441159812282www.creativeroots.comUnit 12, Wholesale & Trade park, Clarke Rd, Nottingham NG2 3JJ
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
Saturday08:00–12:30
SundayClosed