Watson West Midlands - Landscaping & Garden Design

It has been an ongoing saga with this company for the past two years. A new patio was installed in May 2024, but within just a couple of months it became clear there were serious issues with the workmanship. I obtained an independent assessment, which confirmed that the patio had not been grouted correctly. There were numerous holes in the grout, and I was advised that the wrong type of grout had been used. Prior to seeking this opinion, I had already tried contacting Daryl several times regarding the grouting and other concerns, but my messages were ignored. I then left a review on this platform, which finally got his attention. He contacted me and asked me to remove the review, promising that he would repair the work and also install another patio at the bottom of the garden using reclaimed slabs as a goodwill gesture. He explained that lifting and replacing the entire patio would be a much bigger and more expensive job. Trusting this, I removed the review. To cut a long story short, the additional patio was completed much smaller than agreed, and a large mound of dirt was left behind, creating yet another problem that I had to pay someone else to rectify. The re-grouting work was also only partially completed, and weeds are now growing through the patio again. I have since tried contacting him multiple times, but all my messages have been ignored. I completely regret having anything to do with this company and seriously question the authenticity of some of the positive reviews posted here. DO NOT USE THIS COMPANY.

5 Stars - Highly Recommended! Huge shoutout for the incredible job on my new gravel driveway. It looks fantastic and has totally changed the look of my home. The work was done quickly, professionally, and the attention to detail is 10/10. I’m so impressed with how it turned out—it’s much more practical than the old grass. Thanks again!"

I wanted Daryl and his team to separate my garden into 2 sections with fencing and also clear overgrown areas of the garden , Daryl and his team delivered exceptional service and results I was blown away by the quality of work and speed. His excellent communication skills explaining step by step what would happen next put me at ease. Would highly recommend Watson West Midlands and landscaping.

Daryl and his team have done an excellent job on our garden! Everyone acted professionally, polite, worked very hard and were a pleasure to be around. The results were amazing, and I couldn’t believe how quickly they got everything done :) I really cannot recommend this business enough. If you need any landscaping doing, be sure to contact Daryl.

I highly recommend Daryl,their team did a fabulous job on our garden.Daryl listened and advised to get the best finished result.Their team worked incredibly hard and acted professionally throughout. I'm much appreciated and happy of his works. Also thanks for Daryl give us laser-etched the Hong Kong National flower onto individual tiles.

Absolutely amazing service and quality of work! Daryl and his team built a lovely patio in my garden- they were polite, efficient, accommodating and incredibly hard working. Will be having more landscaping done with this team in the near future , Most highly recommended- actually the best! Thank you so much guys .

Daryl and his team transformed my garden in less than a week,removing old slabs,levelling the ground ,laying turf and new tiles.You can see from the before & after photos the results are amazing ! Daryl is very knowledgeable & was able to provide me with good ideas and advice .He and his team were polite,hard working and efficient .Daryl explained everything clearly and kept me informed of their progress.He regularly checked I was happy with everything & invited any questions and asked for feedback too.I would definitely recommend this company to my friends and family and wouldn’t hesitate to use them again.