Mainline Tree Services
What customers say
Mainline Tree Services works from Bracondale in Norwich, carrying out crown reduction, pruning, coppicing, deadwood removal and full felling across domestic gardens and larger grounds. Jez, who leads much of the work, is named repeatedly as punctual and knowledgeable, arriving when promised and often finishing quicker than expected. A theme that comes up often is the clarity of quotes, with costs explained fully before work started and extra tasks sometimes completed without additional charge. Reviewers describe overgrown conifers, willows and ash trees affected by dieback being brought back into shape, with attention paid to keeping a natural, balanced appearance rather than cutting back hard. One job included a coronet cut left deliberately to provide habitat for owls, alongside coppicing of hazel and willow to let light reach the ground below. Site clearance is mentioned consistently, with waste removed so gardens are left tidy afterwards. Permit liaison with the council was handled on a job involving a diseased tree in a city centre garden. The team is described as professional yet friendly, adaptable to different garden layouts and tree conditions, including pruning fruit trees and hedge trimming. The business opens on weekdays from 8am to 5pm, with Saturday mornings available until midday.
Reviews
Reviews are taken from publicly available sources.
Excellent, swift, tidy and couldn't be more pleased. My neighbours even got on touch to say what neat job and efficient clean up of their garden. I would highly recommend!
Jez was very responsive and professional, fitted me in very quickly, timings that were promised were spot on and in fact quicker. Would highly recommend the service would use him again.
I would highly recommend Mainline Tree Services. They have exceptional knowledge and experience, are professional but friendly, and competitive. They are flexible and adaptable to work with your needs, with no task too complex for them to undertake. They are reliable and tidy, making it a joy to have them visit to deliver their services.
Very good service at a great price. Jez gave a really clear quote so I knew exactly what was costing what. They did the job professionally plus some extra bits without charging more. The garden was left clear and were polite and friendly. Highly recommend
Professional, knowledgeable and friendly! Just what I needed to sort out our huge oak with a preservation order on it, Jez was very knowleable and was able to guide us on the best course of action. Always on time and easily contactable! Would highly recommend, always friendly and helpful.
Excellent from start to finish, work completed on time and as quoted. The garden was left clean and tidy and Jez kept us informed as work progressed. All the guys were very professional, polite and helpful. Would not hesitate to have them back or recommend them. Thanks guys, a good job well done.
Thanks to Jez and team for a very professional and friendly service. The oak trees behind our house, have now been pruned, but are still in great shape. Happy to recommend.
Tree surgeons in Norwich compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Norwich are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | DR STUMP LTD | ★ 5,0 | 243 | Yes |
| 2 | Crown Tree Services | ★ 5,0 | 98 | Yes |
| 3 | Nicholls Tree Services | ★ 5,0 | 80 | Yes |
| 4 | Arborcare Tree Surgery | ★ 5,0 | 37 | Yes |
| 5 | Mainline Tree Services (this page) | ★ 5,0 | 31 | Yes |




